Learning how you can use any new gadget, or troubleshooting an concern on your smartphone could be a frustrating experience. Sure, you are able to call or text the tech expert inside your family and ask for help for that umpteenth time, or should you own a Samsung Universe S7 or S7 Advantage, you can video talk to Samsung support directly out of your device.
Using the Samsung+ application, not only will you have the ability to see and hear the actual support representative, but she or he will -- with your permission -- have the ability to take control of your own device and illustrate how you can change your lock display wallpaper or add a contact account to your gadget.
To get started, download and install the Samsung+ app in your device.
Following, open the Samsung+ app and tap about the "+" sign in the actual lower-right corner. Next, tap on Video Chat in the list of options. Tap on Start Talk with begin the call. As noted within the dialogue, you will not be visible towards the person you're chatting with if you don't intentionally turn on your camera throughout the call.
In order for that person to walk you through troubleshooting a problem or completing a job, you'll need to give permission for Samsung Help access your device.
Whenever Samsung Assist is operating, the words "Samsung Assist Active" will stay displayed in red about the bottom of your display (see below).
In the test call, I requested help changing my picture. As you can observe above, he was able to exhibit me exactly where to go should I wish to change the wallpaper again later on, complete with circling the exact button I have to press.
Using the Samsung+ application, not only will you have the ability to see and hear the actual support representative, but she or he will -- with your permission -- have the ability to take control of your own device and illustrate how you can change your lock display wallpaper or add a contact account to your gadget.
To get started, download and install the Samsung+ app in your device.
Following, open the Samsung+ app and tap about the "+" sign in the actual lower-right corner. Next, tap on Video Chat in the list of options. Tap on Start Talk with begin the call. As noted within the dialogue, you will not be visible towards the person you're chatting with if you don't intentionally turn on your camera throughout the call.
In order for that person to walk you through troubleshooting a problem or completing a job, you'll need to give permission for Samsung Help access your device.
Whenever Samsung Assist is operating, the words "Samsung Assist Active" will stay displayed in red about the bottom of your display (see below).
In the test call, I requested help changing my picture. As you can observe above, he was able to exhibit me exactly where to go should I wish to change the wallpaper again later on, complete with circling the exact button I have to press.
No comments:
Write التعليقات